|About Us Green Man Essences are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Green Man Essences & Mandala CS
Powys, Wales, LD4 4DN
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. You phone or email card details separately, pay by card through PayPal or pay by card through our secure gateway - SellerDeck Payments/Credit Call |
If you are shopping from outside US Dollar or Sterling areas, place your order and your credit card company will convert the transaction to your own currency.
We accept payments through Amex, Visa, Debit MasterCard, MasterCard, Delta, Electron, UK Maestro (Switch) and Paypal .
You may also send your credit card information via phone or snail mail.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We do accept payments direct through 'PayPal' to 'firstname.lastname@example.org', so you can also email us with your order with a request that we raise an invoice direct to your PayPal account.
Kinesiolgy Federation members who want the 10& discount, must order by phone - 01591 610792
From 23/2/2015 we will automatically send out a quarterly update to all our customers and students. You can opt out of this on receipt of your first or any subsequent update.
|Shipping And Handling Postage and Packing most UK and EU orders is a minimum of £4.00/$6.50, this also covers some UK/EU Postage for courses, energy cards and some books.|
Non-EU orders will incur shipping costs of at least12GBP/$18.60 depending on the contents of the order and destination.
Orders to the Middle East incur shipping costs of 28GBP/$45 to cover shipping by Aramex.
We aim to process your order within 3-5 days and it will normally reach you within 7-10 business days using "first-class" Royal Mail service or courier.
International orders can take between 7-28 days, depending where you live.
|Back Orders If your book or energy tool for healing is not in stock, we will back order for you. |
You will be emailed with the option to cancel your order if you would rather not wait.
|Tax Charges Green Man Essences is not VAT registered at present, so no orders carry a VAT requirement.|
|Credit Card Security When the order is placed at our website you can choose to pay through our secure gateway - SellerDeck/CreditCall Payments, PayPal or opt to send you card details separately.|
We do not see your card details if you pay using SellerDeck or PayPal as they are processed by the 3rd party secure gateways.
Should you opt to send or phone through your card details, these are destroyed immediately after payment is made.
Our website and card payment system is Payment Card Industry (PCISS) Compliant.
|Guarantee Please contact us immediately should there be any problems with your order.|
Faulty Goods must be reported to us within 7 days of receipt. Providing the item is in stock, we will replace faulty goods immediately.
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01591 610792 International +44 1591 610792 or write to us at Llanddewi, Cefn Gorwydd, Llangammarch Wells, Powys, Wales, LD4 4DN, UK|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy All our products come with a 10 day, no-quibble guarantee. Just return the goods to us for a refund. Goods must be returned to us in perfect condition.|
Cancelling an order:
Please contact us immediately by email or phone 01591 610792
|Remittance Terms All orders must be accompanied by credit or debit card details, paid through PayPal or if you decide to post your order, by sterling cheque or sterling money order.|
Please make any cheques and money orders payable to' Green Man Essences' - Thank you